Privacy Policy

Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared by Vigorix Health when you visit or make a purchase from www.vigorixhealth.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and details about your interactions with the Site. This automatically collected information is referred to as “Device Information.”

We do not collect sensitive information, including but not limited to an individual's racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data.

We collect Device Information using technologies such as:

  • “Cookies,” which are data files placed on your device, often including an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
  • “Log files” that track actions on the Site, collecting data like your IP address, browser type, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels,” which are electronic files used to record information about your browsing activities.

When you make a purchase or attempt to make a purchase through the Site, we collect specific information, including your name, billing address, shipping address, payment details (such as credit card numbers and third-party payment app account information), email address, and phone number. We refer to this information as “Order Information.”

In this Privacy Policy, the term “Personal Information” encompasses both Device Information and Order Information.

How We Use Your Personal Information

We primarily use the Order Information to fulfill orders made through the Site, including processing payments, arranging shipping, and providing invoices and order confirmations. We also use this Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising about our products or services, in line with your preferences

The Device Information is used to help us identify and address potential risks and fraud, especially concerning your IP address. It is also used to enhance and optimize our Site, generate analytics about customer behavior on the Site, and evaluate the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to assist in using your Personal Information, as previously described. For instance, we rely on Shopify and Shopify-based Apps to operate our online store. You can learn more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy. We also utilize Google Analytics to understand how customers use the Site; you can find more information about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. You have the option to opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

In some cases, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioral Advertising

As mentioned earlier, we use your Personal Information to provide you with targeted advertisements and marketing communications we believe may interest you. For further details about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please be aware that we do not alter our Site’s data collection and use practices in response to Do Not Track signals from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request corrections, updates, or deletions of your personal information. If you wish to exercise this right, please contact us through the information provided below.

Additionally, if you are a European resident, please understand that we process your information to fulfill contracts we have with you or to pursue legitimate business interests. Your information may also be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless you request deletion.

Changes

We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Access and Correction

The Australian Privacy Principles grant you access to and the ability to correct your personal information under certain circumstances. To request such access, please contact us using the details below.

Security

We have established processes to ensure the security of your personal information, including encrypting all data when it is transferred to our service providers and restricting access to personal information within our organization.

Usage Policy

All third parties are obligated to maintain the security and confidentiality of your personal data. We recommend that potential guests carefully read the Vigorix Health Terms of Use and Privacy Policy. We do not accept responsibility for the content or privacy practices of third-party websites linked to or from www.vigorixhealth.com.

This website will never request personal information via email. If you receive an email or social media request for bank or credit card details, login credentials, or passwords, please ignore/delete the request and notify us. Do not verify bank account or personal information by clicking on a link. Please contact us if you encounter such requests.

Contact Us

For more information about our privacy practices, questions, or to file a complaint, please contact us via email at hello@vigorixhealth.com.